Last Updated: 6/5/2024

Welcome to The Lavatory LLC (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website located at https://thelavatory.com (the “Site”), as well as any of our services (collectively, the “Services”). By accessing or using our Site and Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site or Services.

1. Acceptance of Terms

By using our Site, requesting a quote, or engaging with our Services, you confirm that you are at least 18 years old and agree to comply with and be bound by these Terms. These Terms, along with our Privacy Policy and any additional terms to which you agree when using particular elements of our Site, govern your use of our Services.

2. Modifications to Terms

We may modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting to our Site. Your continued use of our Site and Services following any modifications constitutes your acceptance of the updated Terms. Please review these Terms periodically to stay informed of any changes.

3. Services Provided

The Lavatory LLC provides portable restroom rentals and related services for events. All services are subject to availability and specific terms and conditions. We reserve the right to decline services to any customer based on availability, service area limitations, or other reasons at our sole discretion.

4. User Responsibilities

When using our Site and Services, you agree to:

Provide Accurate Information: You agree to provide accurate, up-to-date, and complete information when requesting quotes, bookings, or any other interactions. You acknowledge that any incorrect information provided may affect our ability to deliver services.
Respect Prohibited Activities: You agree not to engage in activities that violate any laws, infringe on any intellectual property rights, or disrupt the Site’s functionality or our Services.
Comply with Rental Terms: Any rented equipment or services must be used responsibly and returned in the same condition as provided, with normal wear and tear excepted.

5. Privacy and Data Collection

Your privacy is important to us. By using our Site and Services, you consent to our collection, use, and disclosure of your information as described in our Privacy Policy. This includes the collection of personal information (such as name, email address, company name, etc.) for the purpose of providing quotes, customer service, and marketing.

6. Payments, Cancellations, and Refunds

Pricing: Pricing for our Services will be disclosed at the time of booking and may vary based on service location, rental duration, equipment type, and other factors. All prices are subject to change without notice.
Payments: Payments are due upon booking unless other arrangements have been made. We accept various forms of payment as indicated on our Site or in our communications.
Cancellations: Cancellations may be subject to fees depending on the timing of the cancellation and the terms outlined in your booking confirmation.
Refunds: Refunds will be issued in accordance with our Refund and Cancellation Policy. Please contact us at [email protected] for assistance with refund requests.

7. Intellectual Property

Ownership: All content, trademarks, logos, and other intellectual property displayed on our Site are owned by or licensed to The Lavatory LLC. You may not copy, distribute, modify, or create derivative works from any content on our Site without our express written consent.
License: You are granted a limited, non-exclusive, revocable license to access and use our Site for personal, non-commercial use. Any other use is strictly prohibited.

8. Third-Party Links

Our Site may contain links to third-party websites. These links are provided for convenience and do not signify endorsement by The Lavatory LLC. We have no control over the content or practices of these third-party sites and assume no responsibility for any interactions or transactions with them. Please review their terms and policies independently.

9. Disclaimer of Warranties

Our Site and Services are provided on an “as-is” and “as-available” basis. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

The Site or Services will be uninterrupted, secure, or error-free.
Any information or content provided through our Site is accurate, complete, or current.
Any defects or errors in the Site will be corrected.

10. Limitation of Liability

To the maximum extent permitted by law, The Lavatory LLC shall not be liable for any direct, indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses resulting from:

Your use or inability to use our Site or Services.
Any unauthorized access to or use of our servers and personal data.
Any errors, inaccuracies, or omissions in our content.
Any other matters relating to our Site or Services.

In no event shall The Lavatory LLC’s total liability to you exceed the amount you paid, if any, for using our Services.

11. Indemnification

You agree to indemnify, defend, and hold harmless The Lavatory LLC, its affiliates, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of our Site and Services, your violation of these Terms, or your infringement of any third-party rights.

12. Termination of Service

We reserve the right to suspend or terminate your access to our Site or Services, at our discretion and without prior notice, if we believe you have violated these Terms or engaged in fraudulent, abusive, or illegal activities.

13. Governing Law and Jurisdiction

These Terms and any disputes related to them shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles. You agree to submit to the personal jurisdiction of the courts located in Fresno, California, for the resolution of any disputes.

14. Dispute Resolution

In the event of a dispute arising from or relating to these Terms, you agree to first attempt to resolve the dispute informally by contacting us at [email protected]. If the dispute cannot be resolved informally, it shall be resolved through binding arbitration conducted in Fresno, California.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, such provision shall be modified to reflect the intent of the original provision, and the remaining provisions of these Terms shall continue in full force and effect.

16. Contact Us

For any questions, concerns, or inquiries regarding these Terms, please contact us:

The Lavatory LLC
3714 N Valentine Ave
Fresno, CA 93722
Email: [email protected]
Phone: (559) 205-9983

Thank you for choosing The Lavatory LLC. We look forward to serving you and making your experience with us exceptional.